Manage projects from start to finish. Track progress to deliver value rapidly and effectively.
Launch onboarding with speed, using templates, ensuring consistency and efficiency.
Prioritize tasks with flexible views (list, board, Excel, Gantt) and track progress with real-time visibility.
Identify potential delays early and proactively intervene to keep projects on track with automatic RAG calculations and forecasted end dates
Streamline information access for internal teams and customers with hierarchically structured document repositories.
Collaboration with internal cross-functional teams, and customers on a shared platform to track and manage dependencies
Foster transparency and collaboration by inviting customers into a shared portal to track progress, provide feedback, and view project updates
Capture customer pulse at key milestones, identifying areas for improvement and addressing concerns early.
Generate and share intuitive reports showcasing project progress with just one click.
Dive deep into project health with multi-level RAG status (Client →Project →Module → Task) and immediate action-triggering alerts.
Break down complex projects into easily manageable modules and achieve modular planning with module templates.
Track the rollout progress of individual modules, enabling Go-No-Go decisions at the module level.
Ensure alignment between subscribed modules in the SOW and delivered features.
Capture every minute worked, across all projects, for accurate billing and increased revenue.
Effortlessly categorize billable time, generate reports, and identify areas for cost savings and improved profitability.
Review and approve timesheets with ease, ensuring efficiency and accuracy.
View detailed user timesheets for projects and tasks, compare actuals to planned estimates, and identify potential overruns.
Get visibility into delayed client projects, modules, and tasks from easily generated reports and dashboards without needing separate analytics tools.
Gain immediate insights tailored to common KPIs like profitability, revenue, and CSATs, facilitating informed decision-making.
Craft personalized dashboards and reports enabling tailored data analysis.
Get diverse visualizations, seamless drill-down, user-controlled filtering, shareable reports, and powerful data aggregation for comprehensive insights.
Assign the right people to the right project and make data-driven hiring decisions.
Plan ahead with flexible resource allocation, secure talent, and avoid potential conflicts in the pipeline.
Optimize project outcomes by assigning tasks based on individual skills, roles, availability, and workload.
Gain insights into team utilization and make hiring decisions to match project needs.
Customer onboarding software is a tool businesses use to guide new customers through getting started with their products or service.
CogniSaaS is a customer onboarding software that helps businesses achieve successful onboarding by providing personalized and automated onboarding experiences. To know more about how CogniSaaS helps with customer onboarding, visit: https://www.cognisaas.com/features.
Here are three steps for a customer onboarding strategy:
Define the onboarding process
Personalize the onboarding experience
Measure and optimize the onboarding experience.
For more information, read our blog: Universal Guide on Customer Onboarding.
Here are three customer onboarding best practices:
Simplify the onboarding process
Personalize the onboarding experience
Provide ongoing support
For more information, read our blog: Customer Onboarding Best Practices